In order to schedule an appointment for a mutually convenient time, please call our office (216-991-3500). When we are in session or away from the office, our messages are recorded by voice mail 24 hours a day. Typically we return calls within 24 hours of the day they are received. While we make every effort to respond promptly, at times, our schedules occasionally delay our responses by several hours. Sometimes we may not be able to reach you until the following day. Nevertheless, we will return your call as soon as possible.
We do not "double book." A specific block of time will be set aside especially for you. Our schedules and those of our clients are usually congested, consequently, your appointments will always be set for a specific time. We will do everything possible to see you at the appointed hour therefore, your promptness is appreciated as well.